Current Promotions Terms and Conditions

General Promotion Terms and Conditions

1. These terms and conditions (“General Terms”) apply to all promotions, competitions and offers listed below (collectively, “Promotion”).
2. In these General Terms, Tower means Tower Insurance (Cook Islands) Limited (“Tower”), at times referred to "we" or "us".
3. All Promotions are only open to residents of Cook Islands aged at least 18 years.
4. By entering any Promotion and/or taking out a policy to enter into any Promotion, you are deemed to accept and agree to be bound by these General Terms as well as the specific terms and conditions relating to the relevant Promotion below (“Specific Terms”).
5. Where relevant, Tower policy terms, conditions, exclusions and underwriting criteria apply in respect of all eligible policies.
6. Information on how to enter the relevant Promotion, including any instructions in Tower advertisements, printed material, social media or websites will form part of the terms and conditions for the relevant Promotion. To the extent of any inconsistency in the information in any advertisements, printed material or websites, the General Terms and Specific Terms will prevail.
7. Tower will collect, hold and use your personal information in accordance with our privacy policy.
8. From time to time Tower may also use your information to provide you with communications for promotional and marketing purposes. If you do not want to receive such communications please let us know at any time by calling Tower on +682 22713 or by emailing info@towerinsurance.co.ck.
9. Where a prize is offered as part of a Promotion, Tower reserves the right to request any prize winners to provide proof of identity, proof of residency at the nominated prize delivery address and/or proof of entry validity. In the event that such proof is not provided by the prize winner, is not received by Tower within a reasonable time or is not satisfactory to Tower, then that prize winner shall forfeit their rights to the prize.
10. All decisions made by Tower are final with respect to all matters relating to any Promotion and no further correspondence or discussions will be entered into.
11. Tower reserves the right to change, suspend or cancel the terms and conditions for a Promotion at any time.
12. Except for liability that may not by law be excluded, Tower will not be liable for any loss, claim, cost, expense, liability or injury suffered by any person in any way associated with any Promotion or for any prizes. Tax obligations, if any, are your responsibility.
13. All Promotions are bound by the laws of Cook Islands and any disputes will be subject to the exclusive jurisdiction of the courts of Cook Islands.

Cook Islands Car, House and Contents Insurance Promotion terms and conditions (8 June 2023 – 31 August 2023)

1. These terms and conditions (“Terms”), Tower’s General Promotion Terms and Conditions (available at the top of this page) and Tower’s General Terms available here, apply to the “Cook Islands Car, House and Contents Insurance Promotion” promotion (“Promotion”).

2. In these Terms “Tower” means Tower Insurance (Cook Islands) Limited.

3. The Promotion commences at 12:01am on 8 June 2023 and ends at 11:59pm on 31 August 2023 (“Promotion Period”).

4. This Promotion applies if you have purchased any Eligible Policy (as defined in clause 6 below), during the Promotion Period (“Eligible Customer”).

5. If so, once Tower has received payment of the premium for the Eligible Policy or, if paying in instalments, the first payment instalment for the Eligible Policy, Tower will provide the Eligible Customer with the relevant voucher (“Voucher”) in the below table:

The Voucher is a one-off payment and will not apply on renewal of any Eligible Policy.

6. For the purposes of this Promotion, an “Eligible Policy” means any new Tower car (private only), motorbike (private only), house or contents insurance policy in Cook Islands and excludes:

1. any other insurance policy;
2. any other insurance policy underwritten by Tower purchased through Tower’s partners, brokers, or advisers;
3. any policy with Tower purchased, other than in accordance with these Terms; and
4. any of the following: commercial vehicle and any policies branded other than with Tower.

Further, to constitute an Eligible Policy, you must not have held that specific type of Tower policy for the relevant asset insured in the three months prior to the start of the Promotion Period.

7. Tower’s employees are not eligible to enter this Promotion.

8. This Voucher cannot be used in conjunction with any other offer, discount or promotion, except for the Tower multi policy discount (if applicable). Each Eligible Customer is only entitled to one Voucher per Eligible Policy. Vouchers cannot be exchanged for any other benefit.

9. The Voucher is non-exchangeable, non-refundable, non-transferable, non-negotiable and cannot be redeemed for cash. Tower reserves the right to substitute the Voucher with another voucher of a similar value.

10. Policy terms, conditions, exclusions, and underwriting criteria apply in respect of all policies.

11. By purchasing an Eligible Policy during the Promotion Period, you are deemed to have accepted these Terms.

12. Tower reserves the right to: 

1. change or revoke the Promotion to ensure that the Voucher is correct for the purposes of these Terms;
2. cancel this Promotion prior to expiry of the Promotion Period; 
3. add policies to or remove policies from the list of Eligible Policies; and/or 
4. change any other aspect of the Promotion or Terms at any time, at its sole discretion.

13. The Voucher is awarded by Tower in its absolute discretion and any questions or concerns relating to this Promotion or these Terms are to be addressed to Tower.

14. All personal information provided to Tower during the Promotion Period is subject to our Privacy Policy.

Cook Islands fuel voucher promotion terms and conditions (March - May 2023)

1. These terms and conditions (“Terms”), and Tower’s General Terms available here, apply to the “Cook Islands fuel voucher” promotion (“Promotion”).
2. In these Terms “Tower” means Tower Insurance (Cook Islands) Limited trading as Tower Insurance.
3. The Promotion commences at 12:01am on 1 March 2023 and ends at 11:59pm on 31 May 2023 (“Promotion Period”).
4. This Promotion applies if you have purchased any Eligible Policy (as defined in clause 6 below) online through the Tower website, through one of Tower’s Corporate Portals, in person or over the phone in a single transaction during the Promotion Period (“Eligible Customer”).
5. If so, once Tower has received payment of the premium for the Eligible Policy or, if paying in instalments, the first payment instalment for the Eligible Policy, Tower will provide the Eligible Customer with a NZD$75 fuel voucher (“Voucher”). The Voucher is a one-off payment and will not apply on renewal of any Eligible Policy.
6. For the purposes of this Promotion, an “Eligible Policy” means any new Tower car insurance policy and excludes any other insurance policies with Tower purchased by any means including through Tower’s brokers or advisers. Further, to constitute an Eligible Policy, you must not have held that specific type of Tower policy for the relevant asset insured in the three months prior to the start of the Promotion Period.
7. Tower’s employees and employees of Tower’s partners, brokers or advisors and for (each of them) their respective immediate families are not eligible to enter this Promotion.
8. This Voucher cannot be used in conjunction with any other offer, discount or promotion, except for the Tower multi policy discount (if applicable). Each Eligible Customer is only entitled to one Voucher per Eligible Policy. Vouchers cannot be exchanged for any other benefit.
9. The Voucher is non-exchangeable, non-refundable, non-transferable, non-negotiable and cannot be redeemed for cash. Tower reserves the right to substitute the Voucher with another voucher of a similar value.
10. Policy terms, conditions, exclusions, and underwriting criteria apply in respect of all policies.
11. By purchasing an Eligible Policy during the Promotion Period, you are deemed to have accepted these Terms.
12. If for any reason this Promotion is not capable of running as planned, Tower may suspend, cancel or modify this Promotion.
13. The Voucher is awarded by Tower in its absolute discretion and any questions or concerns relating to this Promotion or these Terms are to be addressed to Tower.
14. You grant Tower the right to use your personal information (including your name and photograph) for marketing and publicity purposes in connection with this Promotion on Tower’s website and/or social media networks, and in communications. Please refer to our Privacy Policy on our website for more information.

Cook Islands fuel voucher promotion terms and conditions (Nov 2022 - Feb 2023)

1. These terms and conditions (“Terms”), and Tower’s General Terms available here, apply to the “Cook Islands fuel voucher” promotion (“Promotion”).
2. In these Terms “Tower” means Tower Insurance (Cook Islands) Limited trading as Tower Insurance.
3. The Promotion commences at 12:01am on 25 November 2022 and ends at 11:59pm on 28 February 2023 (“Promotion Period”).
4. This Promotion applies if you have purchased any Eligible Policy (as defined in clause 6 below) online through the Tower website, through one of Tower’s Corporate Portals, in person or over the phone in a single transaction during the Promotion Period (“Eligible Customer”).
5. If so, once Tower has received payment of the premium for the Eligible Policy or, if paying in instalments, the first payment instalment for the Eligible Policy, Tower will provide the Eligible Customer with a NZD$75 fuel voucher (“Voucher”). The Voucher is a one-off payment and will not apply on renewal of any Eligible Policy.
6. For the purposes of this Promotion, an “Eligible Policy” means any new Tower car insurance policy and excludes any other insurance policies with Tower purchased by any means including through Tower’s brokers or advisers. Further, to constitute an Eligible Policy, you must not have held that specific type of Tower policy for the relevant asset insured in the three months prior to the start of the Promotion Period.
7. Tower’s employees and employees of Tower’s partners, brokers or advisors and for (each of them) their respective immediate families are not eligible to enter this Promotion.
8. This Voucher cannot be used in conjunction with any other offer, discount or promotion, except for the Tower multi policy discount (if applicable). Each Eligible Customer is only entitled to one Voucher per Eligible Policy. Vouchers cannot be exchanged for any other benefit.
9. Policy terms, conditions, exclusions, and underwriting criteria apply in respect of all policies.
10. By purchasing an Eligible Policy during the Promotion Period, you are deemed to have accepted these Terms.
11. If for any reason this Promotion is not capable of running as planned, Tower may suspend, cancel or modify this Promotion.

Cook Islands shopping voucher promotion terms and conditions

1. These terms and conditions (“Terms”), and Tower’s General Terms available here, apply to the “Cook Islands shopping voucher” promotion (“Promotion”).
2. In these Terms “Tower” means Tower Insurance (Cook Islands) Limited trading as Tower Insurance.
3. The Promotion commences at 12:01am on 23 November 2022 and ends at 11:59pm on 28 February 2023 (“Promotion Period”).
4. This Promotion applies if you have purchased any Eligible Policy (as defined in clause 6 below) online through the Tower website, through one of Tower’s Corporate Portals, in person or over the phone in a single transaction during the Promotion Period (“Eligible Customer”).
5. If so, once Tower has received payment of the premium for the Eligible Policy or, if paying in instalments, the first payment instalment for the Eligible Policy, Tower will provide the Eligible Customer with a NZD$150 shopping voucher (“Voucher”). The Voucher is a one-off payment and will not apply on renewal of any Eligible Policy.
6. For the purposes of this Promotion, an “Eligible Policy” means any new Tower house insurance policy and excludes any other insurance policies with Tower purchased by any means including through Tower’s brokers or advisers. Further, to constitute an Eligible Policy, you must not have held that specific type of Tower policy for the relevant asset insured in the three months prior to the start of the Promotion Period.
7. Tower’s employees and employees of Tower’s partners, brokers or advisors and for (each of them) their respective immediate families are not eligible to enter this Promotion.
8. This Voucher cannot be used in conjunction with any other offer, discount or promotion, except for the Tower multi policy discount (if applicable). Each Eligible Customer is only entitled to one Voucher per Eligible Policy. Vouchers cannot be exchanged for any other benefit.
9. Policy terms, conditions, exclusions, and underwriting criteria apply in respect of all policies.
10. By purchasing an Eligible Policy during the Promotion Period, you are deemed to have accepted these Terms.
11. If for any reason this Promotion is not capable of running as planned, Tower may suspend, cancel or modify this Promotion.

Multi-policy discount – Terms and Conditions (Cook Islands)

We will apply a multi-policy discount to the Tower premium payable on your eligible policies if you meet the eligibility criteria set out in these terms and conditions (“Terms”). This discount is only applicable to the Tower portion of your total premium and does not apply to levies and other charges included in your total premium.

Eligibility criteria:

1. You hold two or more Tower-branded eligible policies.
2. You are a named policyholder on the eligible policies, whether:

a. in your own personal capacity, or
b. as a sole trader, or
c. as a partner in a business partnership, or
d. as a trustee of a trust, or
e. the policy is in the name of a company of which you are a director.

Policies held by your spouse, partner, children, other relatives or flatmates do not qualify you for a multi-policy discount unless you are also an owner of the relevant policy.

3. To qualify for a discount the Tower premium for each eligible policy must exceed the minimum premium set by Tower for the relevant policy types. We explain the minimum Tower premium in the Multi-policy discount section below.

Eligible policies (each an “eligible policy”):

House

• Plus
• Standard

Contents

• Plus
• Standard

Car

• Comprehensive
• Third party fire and theft
• Third party

Commercial car

• Comprehensive
• Third party

Motorbike

• Comprehensive market value
• Third party fire and theft

The multi-policy discount also applies to the Tower premium charged for all optional benefits.

Products that are not eligible for our multi-policy discount are:

Premier products

• Premier Boat Policy
• Premier Contents Policy
• Premier House Policy
• Premier Motor Policy

Other

• Business Protection Policy
• Contract Works Policy
• Public Liability Policy
• SmartPac Insurance

Multi-policy discount

If you would like to claim a multi-policy discount in respect of policies that are not all in your own name alone or which are held in different variations of your name (i.e. Jone/John or Susana/Sue), please contact us to notify us which policies you would like to claim the discount for. We will link all eligible policies meeting the eligibility criteria with effect from the date that you contact us.

Where the eligibility criteria are met, we apply the following discount to the Tower premium (including qualifying optional benefits) component* only, for each eligible policy:

• One policy: 0%
• Two policies: Up to 10% * ^
• Three or more policies: Up to 20% * ^

*The multi-policy discount does not apply to aspects of the premium that are collected by Tower, but are not Tower’s premium, including but not limited to Value-added tax (VAT).

Your Certificate of Insurance shows all the charges that make up the total premium as well as whether a multi-policy discount has been applied to your Tower premium.

^ Tower has a minimum premium for each policy type. Any policy to which a minimum premium applies will count as an eligible policy for the purposes of calculating the applicable discount for the number of policies held, regardless of its premium, but the discount will be applied:

4. only to Tower premiums in the group of eligible policies that are above the minimum premium; and
5. only to the extent that it does not reduce the Tower premium for a particular policy below the minimum premium for that type of policy. If the full discount would reduce a premium below the minimum premium for a particular type of policy, the discount will be capped so that the Tower premium payable is equal to the minimum premium for that policy type.

Adjustments to your multi-policy discount

When you buy a new eligible policy and the eligibility criteria are met, the multi-policy discount will be applied to the Tower premium for the new policy from the commencement date of that policy.

Any discount or additional discount to the Tower premiums for your existing eligible policy or policies will commence from the next renewal dates for each applicable policy.

When you change an eligible policy during its term, any new or changed multi-policy discount applicable to the Tower premium for that policy will be effective from when you change the policy.

When you cancel an eligible policy, the discount applied to your remaining eligible policy or policies will be reviewed at the next renewal date for each applicable policy, and the discount applied may reduce, depending on the number of eligible policies you hold.

Other important terms

In these Terms, “we”, “us”, “our” means Tower Insurance (Cook Islands) Limited.

Policy terms, conditions, exclusions, and underwriting criteria apply to all eligible policies.

We will collect, hold, use and share personal information about you in connection with the multi-policy discount in accordance with applicable law and our privacy policy. Our privacy policy sets out how we collect, hold, and use your personal information.

Discounts cannot be transferred or exchanged for cash or any other benefit.

We reserve the right, at our sole discretion, to change or revoke this discount to ensure that the discount applied to the Tower premium is correct for the purposes of these Terms.

We reserve the right to:

• change or cancel this discount or the methodology for applying and/or calculating this discount for any or all eligible policies;
• add policies to or remove policies from the list of eligible policies;
• change any other aspect of the multi-policy discount or these Terms at any time.

If we do, any change to the discount, the application of the multi-policy discount, or these Terms will take effect at the next renewal date as it relates to each of your applicable policies.

By purchasing or renewing any eligible policy where the multi-policy discount has been applied, you are bound by these Terms. If you do not agree to be bound by these Terms, then you must not use the discount when purchasing an eligible policy.

Except for liability which may not be excluded by law, we will not be liable for any loss, claim, cost, expense, liability, or injury suffered by any person in any way associated with Tower’s multi-policy discount.

These Terms are governed by the laws of Cook Islands and any disputes will be subject to the exclusive jurisdiction of the courts of Cook Islands.